Online check-in for your AMAG workshop appointment

Save time – with our new online check-in for your workshop appointment. Check in easily and conveniently from home with a quick and simple process.

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Before your appointment

How online check-in works

Benefits to you at a glance

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Time saving

Go straight to the workshop with no waiting time.

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Flexibility

Vehicle can be handed over at any time – even outside business hours.

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Efficiency

We already know your requirements ahead of time.

1. Open the confirmation email or SMS: after you make an appointment, we will send you a confirmation email (sender address noreply@fleetback.com) or SMS 48 hours before your workshop visit. This message will contain a link that will take you straight to the online check-in.

2. Fill out the online form: enter your number plate to open your booked appointment and check your planned services. You can also enter any additional requests or important information and sign your order digitally. You can then download a summary of your order.

3. Complete the check-in process: submitting the form sends all of the necessary information to us and completes your check-in.

 

On the day of your appointment: visit us at our workshop at the agreed time and simply hand us your vehicle key. You no longer need to check in on-site in order for us to start work on your vehicle.

Want to hand over the vehicle outside business hours? No problem! Use our key box for flexible vehicle handover.

FAQ

The online check-in service allows you to check in for your workshop appointment online from the comfort of your own home. This saves time upon arrival at the workshop, as all the necessary information is provided in advance.

Once you have made an appointment, you will receive a confirmation by email or SMS with a link to online check-in. This link takes you to a form that you can fill out and submit.

Once you have completed and submitted the online form, we will have all of the required information. You can then come to our workshop at the agreed time and simply hand us your vehicle key.

Yes, you can. If you would like to hand over your vehicle outside of our opening hours, you can simply drop off the key in our key box.

If you have any questions about online check-in or if you need assistance, we will be happy to help. Simply contact us by phone or email.

Do you have any other questions?

Contact your AMAG garage directly. We look forward to assisting you.

OUR AMAG PROMISE

More than just service – what you can expect from us

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